What exactly is CRM?
Customer Relationship Management (CRM) is really a know-how for running all your organization’s relationships and interactions with customers and prospective customers. The intention is easy: Improve small business interactions. A CRM technique helps firms continue to be linked to clients, streamline processes, and strengthen profitability.
When individuals mention check here CRM, they typically refer to a CRM program or platform, a Instrument that can help with Get hold of administration, profits management, productivity, and a lot more.